APPOINTMENT INFORMATION

Find out what you need for your appointment

PATIENT CARE PROCESS

YOUR FIRST APPOINTMENT

REVIEW APPOINTMENT

HOW TO PAY

SURGICAL PATIENTS

PATIENT CARE PROCESS – MR. TROY KEITH
Learn more about Mr Keith’s approach to your care:

FIRST APPOINTMENT

GP/Specialist referral

Patient consultation & assessment

Additional testing if required

TREATMENT PLAN
(Non-operative)

Pain management

Moon boot, bracing

Physiotherapy

Exercise / Nutrition

OPERATIVE TREATMENT
(If necessary)

Surgical process

Hospital administration

Surgery preparation – What do you need

POST OPERATIVE CARE

Early weight bearing

Pain management

Rehabilitation

Follow up appointments

What you need to provide prior to your appointment

After making your appointment you will be sent a patient registration form. Please complete and return prior to your appointment along with:

Referral letter from your GP or specialist
See IMPORTANT NOTE about images and scans below
Medicare Card & Private Health Insurance (if applicable)
Details of your physio, podiatrist and/or orthotist (if applicable)
List of any medication/s or supplements that you are taking
WorkCover, TAC, DVA information (if applicable)
Completed new patient form – See below:

ALL NEW PATIENTS – New Patient Form

NEW PATIENT FORM – To ensure we have all your personal and medical details, please access the button below, fill in the online form and submit.

One of our friendly team members will contact you within two business days.

NEW PATIENT REGISTRATION FORM

At your first appointment

Please arrive 10 minutes prior to your appointment time:

To check necessary paperwork
We’ll check your Medicare/Private health fund details

The next step – Mr Keith will:

Take a full medical history
Discuss a plan and answer any questions you may have.
Order any further tests if needed ( Xray, MRI etc) – these will be emailed to you
Dictate a letter at your consultation to send to your GP with a copy given to you.

At the end of your appointment

Depending on your treatment plan with Mr Keith, if required, we will:

Book a follow up appointment
Any referrals (further tests, physio, orthotics etc ) will be emailed directly to you
If required : book a surgery date and supply you with the necessary information.

Review appointment with Mr Keith

Your follow up appointment will be booked allowing enough time for any further investigations or treatment to be performed.
Please advise if you have had further imaging.

How to pay?

You can conveniently pay any of your consultation or gap fees at the end of your appointment via:

Visa
Mastercard
Eftpos

We are also set up for online claiming through Medicare. In most cases we can do this on the spot.

We appreciate any gap payments to be made at the conclusion of your appointment.

Surgery patients

Please call your health fund to ensure you are covered for your surgery.

Estimated item numbers and an Informed Financial Consent will be emailed/posted to you prior to your surgery.

Ceasing medication prior to surgery

Some medication/s may need to be stopped prior to your surgery. Please discuss this with your doctor to confirm:

If your medication/s can be stopped and the risks involved
How long to stop taking the medication/s before your surgery.

This information is vital and will be in your hospital admission forms.

Appointments & Fees

If you have any questions about the above information please do not hesitate to contact my consultation rooms:

VISIT CONTACT INFORMATION